[RESOLVED] Technical Difficulties: Logins are now enabled.

[RESOLVED 11:05 am PDT] Services have been restored and logins are re-enabled. For the next few minutes, please be patient as you log in and try to ride a login attempt all the way through, rather than canceling and retrying.

We’re expecting TPs to be more difficult than normal for much of the rest of the day. We’ll be monitoring all services closely and will keep you posted… Read the rest

[Resolved] Inworld Difficulties

[2:24 am PST] The inworld difficulties have now been identified and resolved.

We are aware that some residents may experience difficulties with logging in and teleporting.

At this time, it is advisable to refrain from making any inworld transactions or transferring items between accounts. We will update this blog when we have more information.

[RESOLVED] Unscheduled Auction Maintenance

The auction site is presently unavailable.  We are investigating and working to restore the site as soon as possible.  Please check back here for more details as we will post them as soon as additional information is available.

[RESOLVED] Rolling restart on July 28th for server upgrade 1.40.4

[RESOLVED 28 July 2010 11:50am PST]  The rolling restart has been completed and all regions are up and working as normal.

[28 July 2010 7:00 am PST] The rolling restart for today is about to commence. As soon as the restarts have finished we will update this blog. Please check back soon.

[21 July 2010 8:32 am PST] The rolling restarts have finished for today. Please check back soon… Read the rest

[RESOLVED] Live Chat Unavailable

[RESOLVED 26 July 2010 3:20 PM PST]  Live chat services are available now.

[26 July 2010 2:22 PM PST]  Live chat services for premium and concierge residents are currently unavailable. We are working to resolve this issue. Please check back here for updates.

[RESOLVED] Land Purchasing Issues

[RESOLVED 21 Jul 2010, 8:25 PM PDT] The issues with L$ and land purchases have been resolved.

[Updated 21 Jul 2010, 6:40pm PDT] We are still looking into the issues residents are having purchasing land in world. In addition, some residents are having issues with purchasing L$ in-world. We are investigating both issues and will provide further updates when we have more information.

[Posted 21 Jul 2010, 5:30pm PDT]… Read the rest

[RESOLVED] L$ Purchases are not available for some residents

[Resolved 20 Jul 2010, 11:36pm PDT] We have resolved the issues that residents were having purchasing Linden Dollars (L$) and updating their payment methods. If you are still having trouble purchasing L$ or updating your payment method please contact support.

[Posted 20 Jul 2010, 9:36pm PDT] We are aware that some residents are experiencing issues purchasing Linden Dollars (L$) and updating their payment methods.  We are investigating the cause… Read the rest

Ongoing Transatlantic Connectivity Issues

We’re aware that a number of Residents are currently affected by international network routing issues which are keeping them from logging in to Second Life.

The problem appears to be decentralized and not with the Second Life servers, facilities or networking, appearing most frequently on connections in and around Europe, particularly The Netherlands. While we are monitoring the issues, we’re unable to assist with correcting the problem.

If we… Read the rest

Search outage on Marketplace

[POSTED 4:10pm PDT]  We had an outage this afternoon that affected search on the marketplace.  At this time, we are working on rebuilding the index and it should be fixed shortly.  Please monitor this blog for any new updates.

Public JIRA & WIKI Maintenance Thursday, July 15th

[POSTED 8:00am PDT]  From 11:00pm until 1:00am Thursday, July 15th, we will be performing routine maintenance on our public JIRA and Wiki sites.  During this time, please refrain from posting any new JIRA issues or Wiki articles, as they may not be saved.  Please monitor this blog for any new updates.

[RESOLVED] Log-ins, TP’s, voice, and L$ transactions currently affected

[RESOLVED 12:29pm PDT]  At this time, all functions of Second Life are working as intended.  Residents should now be able to log in, TP, use voice and conduct L$ transactions as normal.

[POSTED 11:06am PDT]  Some residents may be experiencing issues attempting to log into Second Life, as well as issues with TP’s and spotty voice in some locations.  We are aware of these issues and working to resolve… Read the rest

[RESOLVED] Inventory Database Maintenance Wednesday, July 14th at 5:30am PDT

[RESOLVED July 14th 2010 07:06am] The inventory maintenance has completed

[POSTED July 12th 2010] There will be planned inventory database maintenance for Wednesday, July 14th, 2010 beginning at 5:30am PDT. The maintenance should last approximately 90 minutes. During this time some residents may be logged off and will not be able to log back in until the work is complete.

[RESOLVED] Auction Maintenance

[RESOLVED July 9th 12:30pm PST]  The maintenance has been completed.

[UPDATE July 8th 12:11pm PST]  The maintenance on the auction site has not yet completed and is still ongoing.  We hope to offer new listings by Friday, July 9th at 12:00pm PST.  Continue to monitor this status blog for any new updates.

[1pm Pacific, June 27 2010] As previously blogged here, the auction site is now down for maintenance.… Read the rest

[RESOLVED] Inventory Database Maintenance Thursday, July 8th at 5:30am PDT

[RESOLVED 8th July 2010 6:57 AM PDT] The maintenance has now completed

[UPDATE 8th July 2010 5:41AM PDT] Maintenance has begun

[POSTED July 6th 2010 3:16 PM PDT] There will be planned inventory database maintenance for Thursday, July 8th, 2010 beginning at 5:30am PDT. The maintenance should last approximately 90 minutes. During this time some residents may be logged off and will not be able to log back in… Read the rest

[RESOLVED] Secondlife.com currently unavailable

[RESOLVED]  Secondlife.com is again available for all residents.  Residents will also now be able to perform credit card transactions as well.

[POSTED 9:47am PDT]  Some residents may find that secondlife.com is currently unavailable.  During this time, residents that are able to access the website should refrain from making any credit card transactions.  We are working to bring the website back up quickly.

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