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[Resolved - 5.46am PST] Logins have been enabled and maintenance has been completed. If you are still unable to log in please contact support.

[POSTED 9:35am PST] Wednesday, March 10, 2010 at 5:00 a.m. Pacific, we’ll be closing logins and disabling major inworld services for one hour of upgrade work on our databases.

Residents who are in world will not be disconnected when maintenance begins, but will lose access to services such as

mapping,
teleport,
inventory,
object and L$ transfers, and
LindeX.

We’ll warn in world several minutes before the outage begins, and we’ll post any changes to the scope and schedule of the work here as they develop.

We appreciate that this will inconvenience a number of our Residents. The maintenance work is to enhance the stability and performance of our database-backed services.

[Mar 8th, 9am PST] There will be a scheduled voice maintenance on March 11th between 3am - 4am PST. Please refer back to this blog for updates

[UPDATE 9:30am PST March 9, 2010] - Todays maintenance work has concluded. The balance of the work will be completed on Thursday March 11, 2010 beginning at 8:00am PST.

[POSTED 5 March 2010]  We will be performing some required maintenance on March 9th & 11th at 8 a.m. PST on both days.  This work should only last an hour each day.  This maintenance may disrupt teleporting, transactions, and logins and new registrations.  We ask that you please refrain from making any purchases in-world during this time.

We will update this posting if anything changes.

[8 March 2010, 7:00PM PST] Support Portal is now online.

[8 March 2010, 6:30PM PST] We are currently experiencing issues with the Support Portal. Until we restore access to the Support Portal, residents will not be able to create tickets or speak to a live chat agent. For abuse issues, please continue to use our abuse report system. Telephone support is still available. We are working to resolve this issue and will update you here with further information.

[RESOLVED 4:41 pm PST] Public blogs and forums are back up and running normally.

[12:20 pm Pacific]  Our public blogs and forums have been taken down for a bit of unscheduled maintenance. We’re checking with our service provider to obtain an ETA on their return to service.